No Question Asked. With 30 days since the receipt of package, you can apply a full refund or a replacement, No Question asked. This refund cover following situations
For issues listed above, you can get a full refund. We will take responsibility for the returning shipping fees. Or you can get a new pair for free, no extra fees charged.
If Eyewear damaged due to accident, negligence, or improper care with 30 days, we would like to make a new pair for you , at the cost of 50% original product price. No shipping fees charged. Most brand store will not cover damage by accident, but it happens and we totally get it. So we will get your guaranteed for this as well.
You'll receive a refund within 48 hours of us receiving your returning package. Or, if you chose the replacement option, we'll ship your new eyewear then.
1. Items shipped from JoopinFashion at Amazon.com, can be returned within 30 days of receipt of shipment, using the Online Returns Center on Amazon.com.
2. It can take up to 25 days for an item to reach us since you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
3. Your return label will require you to return the item at your own expense.
1. Go to Your Orders(Amazon Account Center)to display your recent orders.
Choose the order and select Return or Replace Items.
2. Select the item you want to return, and select an option from the Reason for return
3. Choose how to process your return. If applicable, select to issue a refund or replacement. For items sold from an Amazon seller, you'll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement.
4. Select your preferred return method.
5. Print your return label and return authorization.
6. Tip: Each return label is assigned to a specific return. To make sure that you receive the correct refund, don't include items from multiple orders or shipments in the same box.
7. Add your return label (if applicable) and package your items for return. Pack your item securely, following the instructions sent to you when you requested your return from the Returns Center.
NEED TO KNOW
1. All returned sunglasses must be in the complete original packaging, unworn, and in the same condition as received.
2. We will need one photo of the product before Approve your refund
3. If you return a defective, damaged or incorrect item, you’ll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.
PLEASE OFFER US A CHANCE
If you are not satisfied with the items or service you received from our store, please offer us a chance, leave a message on our website before you apply for a return or refund, and we will do our best to offer you 100% satisfaction service.
Rectangle
Browline
Wayfarer
Round
Cat eye
Wire Frame
Rectangle
Clubmaster
Square
Aviator
Round
Geometric
